Info

General Information

At Betty Berry, we want you to have the best possible experience! To avoid being disappointed, please always check your measurements against those provided.

For vintage items, we will always mention any major faults in the description but sometimes we may miss some minor faults.

Returns

If you receive an item and wish to return it, you must inform us in writing within 14 days of receiving the item. We will then provide you instructions on how to return your item and upon receiving; we will issue a refund minus any postage charges. The item must be in original unworn condition, with any labels intact. If these conditions are not met, the refund may be refused. Returns postage is the buyer’s responsibility unless the item is incorrect or faulty.

Postage

We only charge you what shipping your goodies costs us, so that all costs are transparent. Due to a recent hike in shipping costs to the US, we are currently subsidising US postage for low-weight products.

All parcels are sent by recorded delivery for your peace of mind. We aim to dispatch all parcels within 1-3 working days. We are 100% plastic free. Each parcel will be carefully wrapped in recyclable biodegradable brown parcel paper with eco-friendly tape.

UK postage: £4 (free over £60)

International delivery cost will be calculated at checkout based on product weight (guide below).

 Weight Europe USA Australia Rest of World
Up to 100g £9.60 £12.58 £11.75 £10.85
Up to 250g £9.65 £14.04 £13.00 £11.75
Up to 500g £11.30 £16.00 £17.25 £15.50
Up to 750g £12.35 £18.00 £20.20 £17.90
Up to 1kg £13.30 £24.38 £23.45 £20.55
Up to 1.25kg £13.75 £27.53 £26.15 £22.65
Up to 1.5kg £14.50 £30.18 £28.65 £24.05
Up to 1.75kg £14.85 £31.35 £30.25 £24.85
Up to 2kg £15.10 £32.91 £31.90 £25.75
Up to 2.25kg £16.35 £35.44 £34.30 £27.65
Up to 2.5kg £17.60 £37.97 £36.70 £29.55
Up to 2.75kg £18.85 £40.50 £39.10 £31.55
Up to 3kg £20.10 £43.03 £41.50 £33.35
Up to 3.25kg £21.35 £45.56 £43.90 £35.25
Up to 3.5kg £22.60 £48.09 £46.30 £37.15
Up to 3.75kg £23.85 £50.62 £48.70 £39.05
Up to 4kg £25.10 £53.15 £51.10 £40.95
Up to 4.25kg £26.35 £55.68 £53.50 £42.85
Up to 4.5kg £27.60 £58.21 £55.90 £44.75
Up to 4.75kg £28.85 £60.74 £58.30 £46.65
Up to 5kg £30.10 £63.27 £60.70 £48.55
5kg to 10kg £100 £100 £100 £100
Over 10kg £150 £150 £150 £150