General information
At Betty Berry, we want you to have the best possible experience! To avoid being disappointed, please always check your measurements against those provided.
For vintage items, we will always mention any major faults in the description but sometimes we may miss some minor faults.
Postage
UK postage: £4 (free over £50)
Europe and rest of world: from £10
All parcels are sent by recorded delivery. We aim to dispatch all parcels within 1-3 working days. UK orders over £50 receive free delivery. We are 100% plastic free. Each parcel will be carefully wrapped in recyclable biodegradable brown parcel paper with eco-friendly tape.
Delivery cost will be calculated at checkout based on product weight.
Returns
If you receive an item and wish to return it, you must inform us in writing within 14 days of receiving the item. We will then provide you instructions on how to return your item and upon receiving; we will issue a refund minus any postage charges. The item must be in original unworn condition, with any labels intact. If these conditions are not met, the refund may be refused. Returns postage is the buyer’s responsibility unless the item is incorrect or faulty.